An e-mail system to grow revenue and reduce costs
Balancing inmate rights with security, compliance, staff safety, cost and efficiency makes inmate mail one of the most challenging issues facing many correctional facilities today.
Cobra eNotez™ inmate e-mail from Swanson Services Corporation® will substantially reduce the cost, aggravation and hazards associated with a traditional mail program—and has the ability to add precious dollars to your stretched budget.
Security, first and foremost
When an inmate requests Cobra eNotez™ e-mail service using the touch-screen of an in-pod Cobra Kiosk™, the system is available only if the recipient’s name and e-mail address are located in a database of approved recipients. You have the ability to control to whom e-mails can be sent.
When the Cobra eNotez™ system approves the recipient, the inmate can send a single, limited-length, text-only message. In turn, Cobra eNotez™ permits just a single reply from the recipient. No attachments are allowed in either inbound our outbound e-mails. The system also blocks delivery and notifies your administrator when restricted words are contained in the messages. Additionally, you can control the maximum number of e-mails each inmate can send and receive.
Minimal labor—and no threats to your staff
Cobra eNotez™ e-mails can be monitored significantly faster than postal mail, allowing you to reallocate staff time to the priorities of running your facility. Moreover, your staff will never be threatened with dangerous substances that are easily concealed in traditional mail.