Our proposals typically include Swanson’s comprehensive technology package to optimize both efficiency and revenue for the commissary and inmate fiduciary processes. In fact, the return-on-investment we achieve for corrections facilities is attributable in large measure to the unrivaled proficiency that Swanson Services Corporation^® technology brings to your industry.

When you choose Swanson as your inmate banking software and commissary services partner, you also team up with the correctional industry’s top developer of inmate banking software—Cobra Banker^® . Twenty-eight years ago, early versions of this proprietary trust fund accounting software set the standard as the industry’s first comprehensive software program designed to automate inmate money and property management. Today’s version is a powerful, robust, fully-integrated toolbox of financial and communications solutions developed against the tough challenges of today’s corrections industry.

Installed in over 600 Swanson correctional clients throughout the United States, Cobra Banker^® is the software-of-choice for facilities that want to streamline fiduciary processes—and reallocate precious resources where they’re needed most. This powerful software manages your entire inmate banking process, stretches your shrinking budget, and even reveals new sources of revenue.

Cobra Banker^® is proven to deliver more overall efficiency than any other correctional software program. Read the full description of Cobra Banker^® inmate banking software.

No third-parties—Swanson’s technical staff will maintain and service your system hardware and software for the duration of our commissary service relationship with you. All technical service is provided by Swanson, eliminating third party involvement and related security issues.

24/7/365 emergency help line—For technical assistance during normal business hours, you’ll simply call your Swanson Service Center to access our twotier technical support team. For after-hour emergencies you’ll call the Swanson Technical Help Line, which is staffed by a trained Swanson employee technical professional twenty-four-hours-a-day, seven-days-a-week, all year long.

Your Swanson team will work with you to develop a training and support program that will include multi-day instruction at your facility covering Cobra Banker^®’s scope of features and capabilities. We’ll work with your staff to set up program options to create a system that works hand-in-glove with your specific requirements—and make sure they have the knowledge needed to put Cobra Banker^®’s powerful capabilities to work for you.