Swanson client Sheriff Hubert Peterkin was all ears when we asked him to take alook at some numbers on Swanson technology performance that we had recently compiled from a variety of client installations.
Like many correctional facilities, Sheriff Peterkin faces a substantial budget belt-tightening at the same time Hoke County leaders want greater performance and efficiency from all county departments.
We reviewed our financial return optimization approach with the sheriff, and showed him how Swanson technology is designed to maximize revenue and efficiency.
How Swanson kiosks are taking Hoke County to a whole new level of performance
As a long-time client, Hoke County was already experiencing the time savings of Swanson proprietary Cobra Banker® inmate banking software and the efficiencies of our commissary services. So we focused on two technologies that would make an immediate impact on Sheriff Peterkin’s operation—our Cobra Cashier™ lobby kiosks, and our Cobra Kiosk™ in-pod communications units. Our experience indicated that these two technologies could increase Hoke County’s financial return by more than twenty-five percent!
Cobra Cashier™ Lobby Deposit Kiosks save time and grow revenue—and Swanson handles the cash! Our no-client-maintenance Cobra Cashier™ lobby kiosks increase trust fund balances and commissaryspending power with easy, convenient ATM-like cash or credit card deposits. These kiosks also eliminate the time Sheriff Peterkin’s staff spends receiving and accounting for cash at the window. Which means he can re-allocate personnel to the priorities of running his facility.
Cobra Kiosk™ in-pod units simplify commissary ordering and other inmate communication needs. They are minimizing Hoke County Sheriff’s Office staff time by allowing inmates to check trust fund balances, place commissary orders and review facility policies and procedures.
The staff also benefits from Cobra GT™, the powerful Cobra Banker® software module that expands Cobra Kiosk™ inpod capabilities with a time-saving, fully automated grievance tracking and processing system.
Cobra Banker® inmate banking software is the automation powerhouse behind Cobra Cashier, Cobra Kiosk™ and all Swanson technology. And now it automates virtually every Hoke County inmate fiduciary function. Cobra Banker® is also GAAP-compliant, which means that Sheriff Peterkin is always prepared for the facility’s next audit.